Terms of Service

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding..

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Tailmill.com and its affiliates.

1. Introduction:

a) www.tailmill.com ("Website") is an Internet based content and e-commerce portal.

b) Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. Tailmill.com  at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

2. User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Tailmill.com  of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Tailmill.com  cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

3. Services Offered:

Tailmill.com  provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). One such service enables users to purchase grocery items (collectively, "Products"). The Products can be purchased through the Website through Cash-on-delivery only . In addition, these terms and policies may be further supplemented by Product specific conditions, which may be displayed on the webpage of that Product.

4. Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Tailmill.com . The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

5. Limited User:

The User agrees and undertakes not to reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website. Copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

6. User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

(a)  defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;

(b)  publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

(c)  upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents; you own or control the rights thereto or have received all necessary consents;

(d)  upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;

(e)  conduct or forward surveys, contests, pyramid schemes or chain letters;

(f)  download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;

(g)  falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

(h)  violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;

(i)  violate any applicable laws or regulations for the time being in force in or outside India; and

(j)  violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

7. User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Tailmill.com .

8. Exactness Not Guaranteed:

Tailmill.com  hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Alterations to certain aspects of your order such as the merchandise brand, size, color etc. may be required due to limitations caused by availability of product difference in size charts of respective brands etc9) Intellectual Property

Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of our various Service. However, with regard to the product customization Service (as against other Services like blogs and forums) you expressly agree that by uploading and posting content on to the Website for public viewing and reproduction/use of your content by third party users, you accept the User whereby you grant a non-exclusive license for the use of the same.

9. Links To Third Party Sites:

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Tailmill.com  or the Website and Tailmill.com  is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Tailmill.com  is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. Tailmill.com  is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Tailmill.com  or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

10. Disclaimer Of Warranties/Content/Limitation Of Liability:Tailmill.com  has endeavoured to ensure that all the information on the Website is correct, but Tailmill.com  neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Tailmill.com  be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services or Products; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Tailmill.com  be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Tailmill.com  shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Tailmill.com’s control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

11. Indemnification:

You agree to indemnify, defend and hold harmless Tailmill.com  from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Tailmill.com  that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

12. Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Tailmill.com’s discretion. 

13. Termination:

a)   Tailmill.com  may suspend or terminate your use of the Website or any Service if it believes, in its sole and absolute discretion that you have breached, violated, abused, or unethically manipulated or exploited any term of these Terms or anyway otherwise acted unethically.

b)  Notwithstanding Section 15.a above, these Terms will survive indefinitely unless and until Tailmill.com  chooses to terminate them.

c)   If you or Tailmill.com  terminates your use of the Website or any Service, Tailmill.com  may delete any content or other materials relating to your use of the Service and Tailmill.com  will have no liability to you or any third party for doing so.

d)  You shall be liable to pay for any Service or product that you have already ordered till the time of Termination by either party whatsoever.

14. Severability:

If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.

15. Report Abuse:

As per these Terms, users are solely responsible for every material or content uploaded on to the Website. Users can be held legally liable for their contents and may be held legally accountable if their contents or material include, for example, defamatory comments or material protected by copyright, trademark, etc. If you come across any abuse or violation of these Terms, please report to report@tailmill.com.

16. Return Policy

Products should be checked thoroughly for any damage/defect at the time of delivery, if such a case arises delivery should not be accepted. No returns/refunds shall be encouraged after the delivery has been made.

17. Cancellation Policy

Ordered product can be cancelled 48 hours prior of delivery date by sending an email to support@tailmill.com

18. Membership terms:

1.ELIGIBILITY, MEMBERSHIP, ACCRUAL

1.1. These terms and conditions are operational only in India and open to participation of all the registered members, resident of India of tailmill.com, over and above the age of 18 years.

1.2. The program may be extended to other geographies and other audiences at Tailmill.com’s discretion.

1.3. New Customers will gain membership on registration. All existing customers are given a free membership

1.4. Membership will be identified by a single registered email id.1.6. Two email id's cannot be combined under a single membership.

1.5. Membership will be activated for existing and new members/customers as follows: 1. Activated by default. 2. For new customers/member - on registering with Tailmill.com .

1.6. Membership is valid for life until such time as Tailmill.com  decided to terminate, with or without notice to its members.

2. GENERAL TERMS AND CONDITIONS

2.1 . Tailmill will not be liable or responsible for correspondence lost or delayed in the mail/e-mail.

2.2 . Tailmill reserves the right to refuse, amend, vary or cancel membership of any Member without assigning any reason and without prior notification.

2.3. Any change in the name, address, or other information relating to the Member must be notified to Tailmillvia the email by the Member, as soon as possible at support@tailmill.com.

2.4. Tailmill reserves the right to add,modify,delete or otherwise change the Terms and Conditions without any approval, prior notice or reference to the Member.

2.5. In the event of dispute in connection with membership  and the interpretation of Terms and Conditions, Tailmill’s decision shall be final and binding.

2.6. This Policy and these terms shall be read in conjunction with the standard legal policies of Tailmill.com, including its Privacy policy.

19. Informational/Advertising Outreach:

You consent to be contacted via any and all means in case of any order, shipment, delivery related, advertising, or information related updates. 

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